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Search
Help
- Check
spelling
Make
sure your search terms are spelled correctly. If Sound-Alike Matching
is turned on, the search engine will attempt to find words that
sound similar to your search terms, but it's always best to try
to spell the search terms correctly.
Example:
search template (correct spelling: search template)
Use
multiple words
Using
multiple words will return more refined results than a single
word. For example, typing our free service will return more relevant
results than typing just service. (Keep in mind that relevant
results are returned even if they don't contain all query terms.)
Example:
our free service
Use
similar words
The
more similar words you use in a search, the more relevant your
results will be.
Example:
safe secure privacy security
- Use
appropriate capitalization
Capitalize
proper nouns, and remember that lower-case words will match any
case. For example, typing search will return all documents containing
the words search, Search, and SEARCH. Typing Search, however,
will instruct the search engine to look only for the capitalized
word.
Example:
Search Template Reference
Use
quotation marks
Use quotation
marks to find words which must appear adjacent to each other,
for example, "our pledge to you." Otherwise, the search
results will include the word our, pledge, to, and the word you,
but not necessarily in that order. The words may appear anywhere,
and in any order, within the document.
Note:
if you are using the Advanced Search Form with radio buttons for
"any," "all," and "phrase," then
quotes can only be used when the "any" radio button
is selected. Quotes are ignored if the "all" or "phrase"
radio buttons are selected.
Example:
"our pledge to you"
Use
plus (+) or minus (-)
Use a
plus sign when your search term or phrase must appear in the search
results. Use a minus sign to indicate undesirable term(s). The
plus sign tells the search engine that a certain word or phrase
is required in the search results, and a minus sign indicates
that a word or phrase must be absent in the search results.
Note:
A phrase must be contained within quotation marks. Leave no spaces
between the plus or minus sign and the term.
Note:
if you are using the Advanced Search Form with radio buttons for
"any," "all," and "phrase," then
plus and minus can only be used when the "any" radio
button is selected. Plus and minus are ignored if the "all"
or "phrase" radio buttons are selected.
Example:
+"template language"
Use
wildcards
Wildcard
searches can expand the number of matches for a particular request.
The * character is used as the wildcard character.
For instance,
searching for wh* will find the words what, why, when, whether,
and any other word that starts with wh.
Searching for *her* will find the words here, whether, together,
gathering, and any other word that contains her anywhere in the
word.
Wildcards
may be combined with the standard plus (+) and minus (-) modifiers,
quotes for phrases, as well as the field search specifiers.
+wh* -se*ch will find all pages which have a word that starts
with wh and which does not contain a word that starts with se
and ends with ch.
"wh* are" will find the phrases: where are,
what are, why are, etc.
Examples:
wh*, *her*, +wh* -se*ch, "wh* are", 415-*-*
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